Privacy Policy
Last updated: February 2026
1. Introduction
Luro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at getluro.com and use our waitlist or other services.
2. Information We Collect
When you join our waitlist or interact with our website, we may collect:
- Contact information: Name and email address
- Optional profile information: Whether you're a streamer or viewer, streaming platform username, how you heard about us, and feedback you choose to provide
- Technical data: IP address, browser type, device information, and usage data when you visit our site
3. How We Use Your Information
We use the information we collect to:
- Manage waitlist signups and send you updates about Luro
- Verify your identity via secure magic links sent to your email
- Improve our product and understand how users discover us
- Respond to inquiries and provide support
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard practices. We use Supabase for database storage and take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure.
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us at support@getluro.com.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at support@getluro.com. If you are in the EU, you also have the right to lodge a complaint with your local data protection authority.
7. Third-Party Services
We may use third-party services (such as hosting, analytics, and email delivery) that process your data on our behalf. These providers are bound by agreements to protect your information and use it only for the purposes we specify.
8. Cookies
We may use cookies and similar technologies to improve your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.
9. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at support@getluro.com.